17 May 2014

Ignored, mistreated and turned away: Tales from the Phoenix VA | RallyPoint.com

Military News - Ignored, mistreated and turned away: Tales from the Phoenix VA

Image Copyright: Jennifer Hlad/Stars and Stripes

By Jennifer Hlad
Copyright: Stars and Stripes

PHOENIX — The veterans who use the Phoenix Veterans Affairs Health System are angry, sick and scared.

They say they call and call, but get no answer.

They say they are ignored, disrespected and turned away by employees with no medical training.

They say they wait months for an appointment with a primary care doctor, then wait several more months to see a specialist.

More than 200 veterans and family members packed into American Legion Post 41 to share horror stories of delays, misdiagnoses and poor treatment with the national commander of the American Legion and the interim director of the Phoenix VA.

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