The US Navy is larger than the next
13 largest navies in the world combined, and also boasts the world's largest
carrier fleet. It has more than 315,000 active duty personnel and approx
110,000 in the reserve component, and operates 285 ships and more than 3,700
aircraft.
As judged by the skill
sets and competencies that Navy personnel hone while in uniform, the
average member of the Navy may very well be more technically sophisticated than
the average member of any other DoD branch. It's an academic
truth.
Why, then, do Navy
personnel so often fail at these 3 best practices of professional development
and organizational management?
The technology shown below is currently solving these similar
challenges in the Navy's sister branches, like the US Army (for example). Now
let me dive deeper into the problems and solutions we're seeing, and highlight
which solutions could work for Navy personnel, and perhaps for the larger
institution from the bottom up.
1. Network inside the Navy -- you actually can influence your
assignments
PROBLEM: "But I can't get the assignment I
want...I'm [insert excuse]." This statement is false. Although BUPERS cuts
orders, etc. as we all know, you are cheating yourself if you think there's
nothing you can do to influence your next assignment. The solution is called
NETWORKING, which is often a misunderstood idea. Networking means leveraging
who you know across the Fleet, who those people know across
the Fleet, and what units they're all assigned to. Doing this has always been
tedious and time-consuming. Then technology solved it.
SOLUTION: Look, for example, at how members of the
Army are using technology to network for the purpose of pursing the assignments
they want. Watch this demo below.
Navy personnel have the
same assignment selection challenges as the Army (for example), yet members of
the Army are far ahead of their peers in the Navy at using technology to solve
this for themselves. They are using a website (view the demo below) to do this.
2. Share knowledge better across the Fleet -- streamlined best
practices from sister branches and Navy peers will save you a lot of pain
PROBLEM: Navy personnel rotate every few years.
We already know this. It's no different from the majority of roles across the
entire DoD. Unfortunately, when Navy personnel rotate out of their current
positions, much of the nuanced knowledge they've developed -- for that specific
job, unit, location, and team -- is at best filed away in a digital filing
cabinet, and at worst lost altogether. Too often it's the latter. This has been
a huge organizational problem for decades. Then technology solved it.
SOLUTION: At first glance, internet-based
applications like Quora.com offer powerful, elegant knowledge management
solutions, yet they present challenges for adoption across the Fleet due to
their fully public nature. If a gated-access application similar to Quora
existed but was confined to the Navy's internal systems, this would result in
accessibility problems and a very negative user experience. Tucking this
solution away inside the Navy's internal systems would not be
"gated-access" as much as it would be "excessively restrictive
access" that leads to low engagement and low effectiveness.
For the past month,
military personnel have been utilizing a new joint collaboration system to
exchange best practices, share insights, and retain the best knowledge. This site
has security systems on par with those of the DoD institution itself.
Increasingly, Navy personnel are starting to engage with this same platform. Click the image below to see one example of how this is
working.
3. Network outside the Navy and your current duty location --
joint interactions are your best resource
PROBLEM: Our Navy has been engaged in a joint
fight for more than a decade, and depending on how you define
"fight," you could extend this back several decades. Each branch is
siloed away in its own respective .mil vault, and individual bases typically
silo themselves further by creating intranets that, despite what you may
believe, use the same level of encryption as Google applications. It's true.
With the US military located in some 160 countries globally, Navy personnel not
having instant connectivity with their joint peers is hurting their own
professional development, and the productivity of Navy organizations.
SOLUTION: Navy personnel actually do have the
members and units of all the other military branches at their fingertips, but
not through an internal Navy system, since the Navy's internal system does not
integrate directly with those of its sister branches. Increasingly, Navy
personnel are utilizing this advanced networking
tool to explore every
US military duty location in the world, and connect with Past/Present/Future
military personnel at those locations.
The image below shows
just a small sample (less than 10%) of the duty locations where Navy personnel
are currently building joint networks of relationships. Check Naval Station Norfolk,
VA's page to see how this
works.
Navy personnel are among
the most technically sophisticated members of the entire DoD, yet are lagging
behind their sister branches who are already utilizing market-leading
technology to solve the longest-standing personal and institutional challenges
they face. We expect this to increasingly change as this technology penetrates
deeper and deeper into the DoD institution and achieves even larger critical
mass than it already has.
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